STAGE TRAVEL CUSTOMER CONSULTANT

Date de mise à jour de l’offre

Adrenaline Hunter SAS :

Adrenaline Hunter est une plateforme de réservation d'activités sportives outdoor, fonctionnement selon le principe d'une place de marché. Société à vocation internationale, Adrenaline Hunter permet la réservation en ligne de plus de 7 000 activités différentes, dans plus de 60 pays différents.

Description de la mission

What will be your responsibilities?
• Be the first point of contact for clients (via inbound calls, online chats and emails)
• Back office management
• After-sales service
• Advise clients and find solutions for them
• Document customer calls in a database system: resolutions, proposals, issues and general notes
• Build customer relations, you are the “voice of the company
• Attend continuous training on products and procedural updates
• Participate in various projects on an ad hoc basis (invoicing, reporting etc.)

Profil recherché

Who we are looking for?
You will be our man/woman if:
• you have excellent communication skills
• you genuinely enjoy helping or advising people
• you are a no problems/only solutions person
• you are enthusiastic, positive and outgoing
• you are results-oriented
• you are curious, autonomous and don’t mind multi-tasking
• you like to learn
• you are a team player
• you love extreme sports, adventure travel or travel and/or feel in sync with these themes and the outdoors

What skills do you need?
• You speak either French or English fluently and have good command of another language (Spanish, German, Italian…).
• You have Excellent written and verbal skills : you are extremely clear, direct, timely (yet empathetic)
• You are 100% client focused
• You can work autonomously and take initiatives
• You have good sales skills

Niveau de qualification requis

Bac + 3
  • Employeur
    Adrenaline Hunter SAS
  • Secteur d’activité de la structure
    Sport - Tourisme - Loisirs
  • Effectif de la structure
    De 21 à 50 salariés
  • Site internet de la structure
    https://www.adrenaline-hunter.com
  • Type de stage ou contrat
    Stage pour lycéens et étudiants en formation initiale
  • Date prévisionnelle de démarrage
  • Durée du stage ou contrat
    Plus de 4 mois et jusqu'à 6 mois
  • Le stage est-il rémunéré ?
    Oui
  • Niveau de qualification requis

    Bac + 3
  • Lieu du stage
    83 Boulevard du Montparnasse
    75006 PARIS 6E ARRONDISSEMENT
  • Accès et transports
    Métro, Bus